Privacy Policy

Your Right To Privacy

Futurenow Business Advisory respects your privacy and is committed to protecting the personal information we collect and hold. We manage personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and where applicable, the General Data Protection Regulation (GDPR).

This Privacy Policy outlines how Futurenow Business Advisory collects, uses, discloses, stores and manages personal information of our clients, prospective clients, contractors and other individuals we interact with. Personal information includes any information or opinion that identifies an individual, or from which an individual can reasonably be identified.

This policy does not replace or override the requirements of applicable privacy legislation.

Personal Information We Collect

As a provider of accounting, taxation and business advisory services, we may collect and hold personal information necessary to deliver our services and comply with legal obligations.

The types of personal information we collect may include (but are not limited to):

Full name
Contact details (address, phone number, email)
Date of birth
Employment and business details
Tax File Numbers
Financial information (income, expenses, assets, liabilities, bank details, superannuation information)
Identification documents
Other information relevant to providing our services

We will only collect personal information where it is reasonably necessary for our functions and activities or where required by law.

How We Use Your Personal Information

We collect and use personal information primarily to:

Provide accounting, taxation and business advisory services
Prepare and lodge taxation and regulatory documents
Communicate with you regarding your financial matters
Manage billing and administrative processes
Meet legal and regulatory obligations
Improve our services and client experience

We will not use or disclose your personal information for a secondary purpose unless you have consented, or it is required or authorized by law.If you choose not to provide certain personal information, we may be unable to provide you with our services or may be limited in the advice we can offer.

How We Collect Personal Information

We may collect personal information:

Directly from you (in person, by phone, email, or online forms)
Through engagement documents and questionnaires
From authorised third parties such as the Australian Taxation Office, financial institutions, or other professional advisers
Through our website, including via contact forms

Where you provide us with personal information about another individual, you must ensure you have their consent to do so.

Disclosure of Personal Information

We may disclose personal information where necessary to provide our services or where required by law. This may include disclosure to:

Government agencies such as the Australian Taxation Office
Regulatory bodies
Banks and financial institutions
External service providers (such as IT providers and secure cloud storage providers)
Professional advisers and consultants engaged by us
Any other party with your consent

Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

We implement appropriate physical, electronic and managerial procedures to safeguard information. Access to personal information is restricted to authorised personnel only.

While we take reasonable steps to secure information, no method of transmission over the internet is completely secure.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, and in accordance with professional record-keeping requirements.

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

Overseas Disclosure

In some circumstances, personal information may be stored or processed using cloud-based services that may have servers located outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction if you believe it is inaccurate, incomplete or out of date.

Requests can be made using the contact details below. We may require verification of identity before providing access.

Website & Cookies

Our website may collect non-identifiable information such as browser type, pages visited and time spent on the site to improve user experience.

We may use cookies to enhance website functionality. You can adjust your browser settings to refuse cookies; however, this may affect website performance.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. The updated version will be published on our website.

Complaints

If you have a complaint about how we handle your personal information, please contact us in writing. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact Us

Futurenow Business Advisory
PO Box 3318
Austral, NSW 2179

Phone: 02 9100 0416
Email: admin@fnbadvisory.com.au

Who we are

Suggested text: Our website address is: https://fnbadvisory.com.au.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.